Privacy policy
Privacy Policy – St.Norwell®
Last updated: October 2025
At St.Norwell®, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit stnorwell.com (the “Site”) or make a purchase from us.
🔍 1. Information We Collect
- Personal Information: name, email, address, phone number, and secure payment details.
- Device Information: IP address, browser type, pages visited, and general device data.
- Marketing Information: preferences, communication engagement, and advertising interactions.
🧭 2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and delivery updates
- To provide customer service and support
- To enhance website functionality and user experience
- To send promotional offers and updates (only if you have opted in)
- To prevent fraudulent activity and comply with legal requirements
🤝 3. Sharing Your Information
We share your data only with trusted partners essential to our operations — including Shopify, PayPal, payment processors, logistics providers, and marketing platforms. We never sell, rent, or misuse your personal information.
🍪 4. Cookies & Tracking
We use cookies to improve your browsing and shopping experience, remember preferences, and measure site performance. You can manage or disable cookies in your browser settings at any time.
🔒 5. Data Security
All transactions are secured with SSL encryption and verified payment gateways. We never store your complete credit card details on our servers.
📦 6. Data Retention
We retain your data only as long as necessary to fulfill your order, provide customer support, and meet our legal obligations.
🌍 7. International Data Transfers
Your data may be processed by our partners in other countries, always in compliance with the UK GDPR and other applicable privacy regulations.
🧍 8. Your Rights
You have the right to access, correct, or delete your personal data, and to opt out of marketing communications at any time. To exercise these rights, please contact us at support@stnorwell.com.
👶 9. Children’s Privacy
We do not knowingly collect or store data from individuals under 18 years of age. If such data is identified, it will be removed immediately.
🧾 10. Updates to This Policy
We may update this Privacy Policy periodically. The date at the top of this page will always reflect the latest revision.
💬 11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to our support team: