Terms of service

Terms of Service – St.Norwell®

Last updated: October 2025

Welcome to St.Norwell®. By visiting our website stnorwell.com or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our site.

⚖️ 1. General Overview

This website is operated by St.Norwell®. By accessing our Site or making a purchase, you agree to these Terms, our Privacy Policy, and our Return & Refund Policy. If you do not agree with any part of these Terms, please refrain from using this website.

👔 2. Online Store Terms

  • You must be at least 18 years old or have parental consent to make a purchase.
  • You agree not to use our products for any unlawful or unauthorised purposes.
  • You must not transmit any malicious code, viruses, or harmful software through the Site.

💳 3. Orders and Payments

  • All prices are displayed in local currency (GBP or EUR) and include applicable taxes unless stated otherwise.
  • Payments are securely processed via Shopify Payments, PayPal, or other approved gateways.
  • We reserve the right to refuse or cancel any order suspected of fraud, unauthorised use, or pricing errors.
  • If your order is cancelled after payment, a full refund will be issued to your original payment method.

🏷️ 4. Product Information and Availability

We strive to display our products as accurately as possible, but minor variations in colour, texture, or fit may occur. We reserve the right to modify, discontinue, or limit product availability at any time without notice.

🚚 5. Shipping and Delivery

Orders are shipped according to our Shipping Policy. Delivery estimates are provided for reference only. St.Norwell® is not responsible for delays caused by carriers, customs, or external factors beyond our control.

🔁 6. Returns and Refunds

All purchases are subject to our Return & Refund Policy. To initiate a return, please contact us at support@stnorwell.com.

💌 7. Accuracy of Information

We make every effort to ensure that all information on our Site is accurate and up to date. However, errors or omissions may occur, and we reserve the right to correct them at any time without prior notice.

🔐 8. Intellectual Property

All content on this Site, including text, images, logos, and product designs, is the intellectual property of St.Norwell® and is protected by copyright and trademark laws. Any unauthorised reproduction or use is strictly prohibited.

⚠️ 9. Limitation of Liability

St.Norwell® shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the total amount paid for your order.

📜 10. Indemnification

You agree to indemnify and hold harmless St.Norwell® from any claims, damages, or expenses resulting from your breach of these Terms or misuse of our Site.

🌍 11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

🛠️ 12. Modifications to Terms

We may revise these Terms from time to time. Updates will take effect immediately upon posting on this page. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

💬 13. Contact Information

For any questions or concerns about these Terms, please contact our support team:

📧 support@stnorwell.com